Data protection

Privacy Policy of Dual Swiss GmbH

General

The DUAL Swiss GmbH (hereinafter referred to as "DUAL", information about DUAL can be found here), is pleased that you are visiting our website. Data protection and data security when using our website are very important to us.

The use of our website DUAL is generally possible without any indication of personal data. If an affected person wishes to take advantage of special services of our company via our website, it may be necessary to process personal data. Is the processing of personal data required and is there no legal basis for such processing, we generally obtain the consent of the affected person.

The processing of personal data, such as name, address, email address, or telephone number of an affected person, is carried out in accordance with the requirements of the General Data Protection Regulation and other applicable national data protection regulations.By means of this privacy policy, DUAL would like to inform the public about the nature, scope, and purpose of the personal data processed by us. Furthermore, affected individuals will be informed about their rights through this privacy policy.

The DUAL has implemented numerous technical and organizational measures to ensure the most comprehensive protection of the personal data processed for this website. However, internet-based data transmissions can still have security vulnerabilities, so absolute protection cannot be guaranteed. For this reason, every affected person is free to transmit personal data to us, also via alternative means, such as telephone.

Due to legal and/or organizational reasons, changes or adjustments to our privacy policy may be necessary from time to time. Please note the respective current version of our privacy policy regarding this matter.

Name and address of the responsible person.

The person responsible within the meaning of the General Data Protection Regulation (GDPR), other applicable data protection laws in the member states of the European Union, and other provisions with data protection character is:

DUAL Deutschland GmbH
Schanzenstraße 36/ Gebäude 197
51063 Köln

Telephone: + 49 0221 – 16 80 26 - 0
Telefax:  + 49 0221 – 16 80 26 - 66
Website: www.dualdeutschland.com


Name and address of the data protection officer.

The data protection officer for the processing controller is:

Herr Rechtsanwalt Oliver Snow
c/o DUAL Deutschland GmbH
Schanzenstraße 36/ Gebäude 197
51063 Köln

dpo@dualdeutschland.com

Any affected person can contact our data protection officer directly at any time with any questions and suggestions regarding data protection.

Cookies

The websites of DUAL use cookies.

Cookies are small text files that are stored on your computer, tablet, smartphone, SmartTV, or other devices by websites, web portals, and applications that you visit. "You will widely use it to recognize your device, record an aspect of a website, and provide information to the owners of the website about your preferences or previous actions."

Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string through which websites and servers can be associated with a specific internet browser, in which the cookie was stored. This enables the visited websites and servers to distinguish the individual browser of the affected person from other internet browsers that contain other cookies.A certain internet browser can be recognized and identified by the unique cookie ID.

Through the use of cookies, DUAL can provide users of this website with more user-friendly services that would not be possible without the setting of cookies.

By means of a cookie, the information and offers on our website can be optimized for the user. Cookies enable us, as already mentioned, to recognize the users of our website again.The purpose of this recognition is to facilitate the use of our website for users. The user of a website that uses cookies, for example, does not have to enter his access data again with each visit to the website, because this is taken over from the cookie stored on the user's computer system by the website.

The affected person can prevent the setting of cookies by our website at any time by adjusting the corresponding settings of the used internet browser and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs.This is possible in all common internet browsers. If the affected person disables the setting of cookies in the used internet browser, not all functions of our website may be fully usable.

The types of cookies that we use on this website.


In the following table, it will be explained which cookies we use and what they are intended for.

Cookie

Cookie-Name

Zweck

(was die Cookies bewirken und warum)

More information

Acceptance of website cookies

cookies-allowed

This cookie is used to record that a user has accepted the use of cookies on this website. It expires after one year.

 

Underlying system

PHPSESSIONID

This cookie is used by the underlying system.

 

Cookies from third parties

Cookies from third parties are cookies that are set by third parties through the website. The table below explains the cookies from third parties on our website, the name of the third party, and the purpose of each cookie.

Name of Cookies (Type)

Description of the cookie

Expiration (time at which the cookie is deleted from the device)

utma

This cookie contains the information about when the visitor first accessed the site, how often they have visited it, and when they last accessed it.

to deletion

utmb

This cookie contains a timestamp of when the visitor accessed the page. Together with utmc, this cookie provides information about the duration of the visitor's stay on a page.

until the end of the session

utmc

This cookie contains a timestamp of when the visitor left the page. Together with utmb, this cookie provides information about the visitor's duration on a page.

30 minutes

utmz

This cookie contains information about where the visitor came from before accessing the page being analyzed. It can include information about search engines and the search terms entered there, as well as the location of the requesting IP address.

6 months

Secure storage of your personal data.

Our cookies do not store any personal information such as your name, address, phone number, or email in a format that can be read by others. The cookies used by us cannot read or search your computer, your smartphone, or your internet-enabled device to obtain information about you or your family, nor can they read stored material on your hard drive.

Links to websites that are provided by others.

If you follow a link from our website to another website, please note that the owner of the other website has their own privacy and cookie policies for their website. We recommend that you read their policies as we are neither responsible nor liable for what happens on their website.

Capture of general data and information

The website of DUAL captures with every call of the website by an affected person or an automated system a series of general data and information. These general data and information are stored in the log files of the server.The following information can be collected: (1) the types and versions of browsers used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (referrer), (4) the sub-websites accessed through an accessing system on our website, (5) the date and time of access to the website, (6) an Internet Protocol (IP) address, (7) the Internet service provider of the accessing system, and (8) other similar data and information that serve the purpose of defending against threats in the event of attacks on our information technology systems.

In the use of this general data and information, DUAL does not draw any conclusions about the affected person. These information are rather needed to (1) deliver the contents of our website correctly, (2) optimize the contents of our website as well as the advertising for them, (3) ensure the permanent functionality of our information technology systems and the technology of our website, and (4) provide the necessary information to law enforcement authorities in the event of a cyber attack for prosecution. These collected data and information will be evaluated by DUAL both statistically and further with the aim of increasing data protection and data security in our company, in order to ultimately ensure an optimal level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all the personal data provided by the affected person.

Change your browser settings for cookies.

You can customize the settings in your web browser to determine whether websites can set cookies on your device. If you have already visited this website before, it may be that cookies have already been set on your computer.To learn more about cookies, including information on how you can see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Alternative, you can find out how you can delete them from the websites listed below.

Collection, processing, and use of personal data when using the intermediary portal.

Registration intermediary portal

The collection and processing of potentially personal (name, email and telephone number) or personally identifiable data is necessary to use the intermediary portal. For this purpose, the user has given his consent during registration.

Product search

If users of the intermediary portal search for products or compare different products, company-related as well as personal or personally identifiable information of the customers of the user may also be collected if necessary.The required information will be displayed - usually in a corresponding form on our online platform; mandatory fields are marked accordingly.The input of potentially personal data or personally identifiable data by the user for the customer is carried out on the basis of legal foundations or with the proper consent of the customer towards the user.

The specified data is processed and used exclusively by DUAL for the purpose of displaying the desired product information.

Applications and offers

If users submit an offer or application for the conclusion of a contract for a specific insurance product with DUAL, they may be required to provide additional information.Personal data is collected in order to create and process the offer or application. The necessary information for the respective offer or application is displayed on the online platform and usually transmitted via a corresponding form and/or email.

DUAL processes and utilizes the data provided by users.

(a) for the clarification of open questions in connection with the offer or application (especially through inquiries by telephone or email).

(b) for the creation and editing of the offer or application to the user as well as the customer.

(c) for information about the processing status of the application by email or telephone.

Saving the tariff comparison result.

DUAL offers users of the intermediary portal the option to save tariff comparisons in the portal.

Newsletter

In order to register for our email newsletter service, we require your consent, as well as at least your email address and your name, to which the newsletter will be sent.These details will be used to address you personally and to personalize the content of the newsletter, as well as to be able to clarify any inquiries regarding the email address. It is your decision whether you want to provide us with this data. Without this information, we cannot send our newsletter to you.

The consent that you have given us is as follows:

"I agree that DUAL Deutschland GmbH regularly sends me information about their company and insurance products via email.". I can revoke this consent at any time for free by clicking on the "Unsubscribe" link, which I can find in every newsletter issue. You can find further information in our privacy policy.

For the newsletter dispatch, we usually use the so-called.Double-Opt-in Procedure: After you have provided your email address for the use of newsletter delivery, you will receive a registration confirmation and an activation link via email. First, after confirmation of your access to the specified email address by clicking on the activation link, we will begin with the shipment of newsletters.

In order to ensure that only you yourself as the owner of the specified email address can subscribe to the newsletter.

To save the proof of the correctly performed registration, we also save the IP address and date of the registration, activation, and deactivation, in addition to the data provided by you. You have the opportunity to unsubscribe from newsletters at any time. Specific instructions can be found in the activation confirmation or in each newsletter email.

Routine deletion and blocking of personal data

The person responsible for the processing processes and stores personal data of the data subject only for the period necessary to achieve the storage purpose or as long as required by the European directives and regulations or another legislator in laws or regulations to which the person responsible for the processing is subject, as provided for.

If the purpose of storage or the storage period prescribed by European directives and regulatory authorities or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the applicable legal regulations.

Rights of the data subject

Every affected person has the right, granted by the European guidelines and regulatory authorities, to request information from the data controller about whether their personal data is being processed.

In addition, the affected person has the right to information (Art.15 GDPR), the right to rectification (Art.16 GDPR), the right to erasure (Art.17 GDPR), the right to restriction of processing (Art.18 GDPR), the right to data portability (Art.20), the right to object (Art.21 GDPR), and the right to withdraw consent to the processing of personal data at any time.

If a person affected by one of the mentioned rights wishes to assert their claim, they can contact our data protection officer at any time.

Data protection provisions for the use and application of Google Analytics (with anonymization function)

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and enable an analysis of your use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to and stored on a server operated by Google in the United States.In case of activation of the IP anonymization on this website, your IP address will be truncated by Google within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area before. Only in exceptional cases will the full IP address be transmitted to a server of Google in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website usage and internet usage to the website operator.The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other data from Google. You can prevent the storage of cookies by adjusting the corresponding settings of your browser software; however, we would like to point out that in this case you may not be able to fully utilize all the functions of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the following browser plugin available at the following link (http://tools.google.com/dlpage/gaoptout?hl=en).

You can prevent the collection through Google Analytics by clicking on the following link. It will set an Opt-Out-Cookie that prevents the future collection of your data when visiting this website: Disable Google Analytics.

For more information on terms of use and privacy policy, you can find them at www.google.com/analytics/terms/de.html or at www.google.de/intl/de/policies/. We would like to inform you that on this website, Google Analytics has been expanded with the code "anonymizeIp" to ensure anonymous collection of IP addresses (so-called IP masking).

Hyperlinks to third-party websites.

We do not assume any responsibility or liability for the confidential handling of your (personal) data by providers of other websites, as we neither know their privacy policies nor have any influence on compliance.

Our website uses a function of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. If you click on the LinkedIn button (plug-in), you will be redirected to our offer on LinkedIn in a separate browser window and can follow us if you are logged into your user account at LinkedIn. The plug-in establishes a direct connection between your browser and the LinkedIn server. LinkedIn receives the information through this, that you have visited our website with your IP address.Furthermore, it is also possible to visit our website if you are logged into your LinkedIn account - so that we can associate it with you and your user account.​​​​​​​We point out that we have no knowledge of the content of the transmitted (personal) data and their use by LinkedIn. You can find further information on this in LinkedIn's privacy policy at: www.linkedin.com/legal/privacy-policy.

We would like to inform you here about the processing of personal data regarding the function of the XING and Kununu Share buttons. Kununu is an application of the XING service. When accessing these websites, a connection to servers of XING AG ("XING") will be established via your browser in the short term, through which the "XING Share-Button" functions (especially the calculation/display of the counter value) are provided.​​​​​​​XING does not store any personal data from you when accessing this website. XING does not store IP addresses in particular.It also does not find any evaluation of your usage behavior regarding the use of cookies in connection with the "XING and kununu Share-Button" instead. You can access the respective current privacy information for the "XING and kununu Share-Button" and additional information on these websites: www.xing.com/app/share and www.kununu.com/info/datenschutz.

On our website, plugins of the short message network of Twitter Inc. (Twitter) are also integrated.​​​​​​​ The provider is Twitter Inc. 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. The Twitter plugins (tweet button) recognize you by the Twitter logo on our page.An overview of Tweet buttons can be found here: https://about.twitter.com/resources/buttons.If you access a page of our website that contains such a plugin, a direct connection will be established between your browser and the Twitter server. Twitter receives the information that you have visited our site with your IP address.If you click on the Twitter "Tweet-Button" while you are logged into your Twitter account, you can link the content of our pages to your Twitter profile. This allows Twitter to associate the visit of our pages with your user account.​​​​​​​We point out that as providers of the pages, we have no knowledge of the content of the transmitted data or its use by Twitter.If you do not wish that Twitter can associate the visit to our pages, please log out of your Twitter account. Further information on this can be found in the privacy policy of Twitter: https://twitter.com/privacy.​​​​​​​